In this policy ‘we’, ‘us’ and ‘our’ refers to BE THERE REMOVALS (ABN 75 604 780 614).
BE THERE REMOVALS is bound by privacy laws [Privacy Act 1988 (Crh)] which regulate how we may collect, use, disclose and store your personal information. These laws also specify how individuals may access and correct personal information held about them.
“Personal Information” is defined as information or an opinion about an identified individual (or an individual who is reasonably identifiable), whether true or not, or recorded in a material form or not. For example, this type of information could include your name, telephone number, address and other information.
BE THERE REMOVALS will only collect personal information about you by lawful and fair means, and not in an unreasonably intrusive manner. We collect personal information for purposes that are directly related to our business activities, and only when it is necessary for, or directly related to such purposes.
Collection of information
Personal information provided by you
It is our usual practice to collect personal information about you when you:
- Make an enquiry via our website.
- Contact us by telephone, e-mail or online.
Information collected automatically during your use of our website.
When you visit our website, Google Analytics, a website analytics service provided by Google, Inc (“Google”), will place cookies on your computer’s browser. A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. A cookie contains limited non-personal data, usually a unique identifier and the name of the site. This enables a website to recognise you as you move around the site and/or each time you revisit.
Types of information
The types of personal information BE THERE REMOVALS may collect includes (but is not limited to) your:
- Residential address
- Email address
- Contact telephone numbers
- Service Interests
Use of information
Any personal information that you provide to us is collected and managed solely by BE THERE REMOVALS.
We use your personal information for a variety of reasons including to:
- Provide services to you.
- Answer your enquiries and deliver customer service to you.
- Tell you about products or services that we think may be of interest to you.
- Maintain and improve our customer services.
- Meet our legal obligations.
- Manage and resolve any legal or commercial complaints and issues, and
- Conduct marketing research and analysis.
Whilst you may opt not to provide us with your personal information, you should be aware that without this personal information, we may not be able to provide you with some of the services and/or products you are seeking.